Neck decoration (necklace) with crosses

Returns and exchanges of goods are carried out in accordance with the legislation of the Russian Federation. & nbsp;

• Return and exchange of good quality goods

Required condition - presentation & nbsp; of the exchanged or returned products of good quality must be preserved!

You can return a good quality product purchased remotely within 7 (seven) calendar days after receiving it from your hands courier or post office. The date is confirmed by a sales receipt and / or a sales receipt. When purchasing goods directly from the store, the return period is 14 (fourteen) calendar days.

Returns and exchanges of goods are carried out at the request and at the expense of the client.

< p style = "text-align: justify;"> Refunds and exchanges in St. Petersburg are possible via courier (within metro stations). In other regions & ndash; through the post of Russia with an ordinary valuable parcel, be sure to attach an application for a return to it.

Customers returning by mail can confirm the date and amount of the purchase with a photo, scan, or photocopy of the receipt received by mail. Refunds will be made by postal order to the address indicated in the application.

A buyer exchanging or returning by Russian post must keep a receipt with the mailing number, which is issued by the post office when sending the parcel containing the returned goods.Postage number & nbsp; must be provided to track the movement of the parcel and its timely receipt.

• Return of goods of inadequate quality

Goods of inadequate quality are accepted for return or exchange within 30 days from the date of purchase (receipt by mail), at the request of the buyer.

В Petersburg, you can return or exchange defective goods using a courier.In disputable cases, the returned goods will be accepted against receipt, then, after the examination, the customer will be returned the money or the product (if the examination does not confirm the marriage).

If the product is returned by post of Russia, you need to send it with an ordinary valuable parcel, be sure to attach an application for a return to it. If the defect is not confirmed, the product is returned to the buyer. Customers making a return by mail can confirm the date and amount of the purchase with a photo, scan, or photocopy of the receipt received in the mail.Refunds will be made by postal order to the address indicated in the application.

A buyer exchanging or returning by Russian post must keep a receipt with the mailing number, which is issued by the post office when sending the parcel containing the returned goods. Mailing number & nbsp; must be provided to track the movement of the parcel and receive it on time.