Sunglasses with Cross in black frame

Returns and exchanges of goods are carried out in accordance with the legislation of the Russian Federation. Return and exchange of goods of good quality A prerequisite is that the presentation of exchanged or returned products of proper quality must be preserved! You can return goods of good quality purchased remotely within 7 (seven) calendar days after receiving it from the courier or at the post office. The date is confirmed by a sales and/or cash receipt. When purchasing goods directly in the store, the return period is 14 (fourteen) calendar days. Returns and exchanges of goods are carried out upon application and at the expense of the client. Returns and exchanges in St. Petersburg are possible through a courier (within metro stations). In other regions - via Russian Post by regular valuable parcel, be sure to attach a return application to it. Customers returning an item by mail can confirm the date and amount of purchase using a photo, scan or photocopy of the receipt received at the post office. Refunds will be made by postal order to the address specified in the application. The buyer making an exchange or return by Russian Post must keep a receipt with the postal item number, which is issued by the post office when sending a parcel containing the returned goods. The postal item number must be provided to track the movement of the parcel and its timely receipt. Returning goods of inadequate quality Products of inadequate quality are accepted for return or exchange within 30 days from the date of purchase (receipt by mail), at the request of the buyer. In St. Petersburg, you can return or exchange low-quality goods using a courier. In controversial cases, the returned goods will be accepted against receipt, then, after an examination, the money or product will be returned to the client (if the examination does not confirm the defect). If the product is returned by Russian Post, it must be sent by a regular valuable parcel, be sure to attach a return application to it. If the defect is not confirmed, the product is returned to the buyer. Customers returning by mail can verify the date and amount of purchase with a photo, scan or photocopy of the receipt received at the post office. Refunds will be made by postal order to the address specified in the application. The buyer making an exchange or return by Russian Post must keep a receipt with the postal item number, which is issued by the post office when sending a parcel containing the returned goods. The postal item number must be provided to track the movement of the parcel and its timely receipt.